Warranty

General Warranty Information

 

Warranty coverage is only available to the original purchaser with valid proof of purchase. All of our products have a one-year limited warranty when purchased directly from Aerogogo.com. To find out more about the warranty for your specific product, you can visit the Aerogogo website.

 

All notifications regarding warranty claims will be sent via email, whether approved or denied. If the claim is approved, a replacement of equal or greater value will be sent via Postal Service. Please note that the shipping and handling fee is the customer's responsibility. We appreciate your business and support of Aerogogo.

 

If you have any questions, comments, or concerns about the warranty process, please email us at support@aerogogo.com. Please allow up to 48 business hours for our customer service team to respond. Thank you!

 

Exclusions & Limitations

 

This warranty will not extend to damage resulting from normal wear and tear over time, accidents, improper care, modifications, disassemblies, or alterations to the product, misuse, abuse, or improper operation.

 

Aerogogo is only responsible for its own products and does not cover any other brands or devices themselves, such as phones, tablets, or any other electronic devices.

 

Submitted claims are subject to review, and additional information, such as proof of damage and return of defective products, may be requested.

 

The warranty is void and not applicable if the product is purchased from an unauthorized reseller or counterfeit product. Contact support@aerogogo.com if you would like to know if the location where your product was purchased is an authorized reseller.